Purpose
To help explain what the Customization Rubric is, how to access it, and how to make changes.
Table of Contents
Overview
The Customization Rubric is an excel file created by OneClick to allow the store to customize their account to their unique needs. OneClick offers many customizations - many you can do in the app, but this can sometimes feel overwhelming. This is why the Rubric helps you systematically customize your experience. After you've made changes to your Rubric, you can Submit a Ticket to our support team, who will then begin communication with you on the customizations.
Note: Customizations can take 1-7 business days to complete, depending on the complexity and our current volume of support requests. Please be patient with our team as we continually strive to serve each of our customers with care.
Video
Please take time to familiarize yourself with the Customization Rubric so you understand how it can be utilize for your store.