Learn about the 4 steps we recommend Chick-fil-A leaders walk through as they are first beginning to implement the OneClickApp software within their restaurant - Discusses the four steps that Chick-fil-A leaders should take when first getting started
Content:
- 0:00 Intro
- 00:26 Assign Access/Permissions to all Levels of Leadership Team
- 00:53 Select Which of the OneClickApp Add-on Features You Will Use
- 01:08 Add-on Feature: Minor Status for Team Members
- 01:40 Add-on Feature: Access to Training Ratings and Comments
- 02:25 Add-on Feature: Basic vs. Advanced Break Management
- 02:50 Select or Purchase the Hardware You'll Use to Access OneClickApp
- 03:37 Watch Full Demo Video 04:07 We'd Appreciate Your Feedback
The following is a transcript of the video generated by a computer. The wording may be different.
[00:01] All right, chick-fil-A Leaders. So, this video we are talking about the four best ways that you can get started in implementing the OneClickApp software into your restaurant today. Now, this is at the point where you've already completed the questionnaire and we have already created your demo accounts and you can start, you're logged into the software and you're getting started. So, this is the best way to start using it in the restaurant.
[00:26] The first thing you need to do is immediately go in view your leadership team's account and assign them the correct permissions according to their leadership title. Make sure that they have access to what they need to. They also get logged into their account according to the email address associated with their HotSchedules account, and just make sure that they, your leaders are all set up and ready to go so they can start playing around with the software and getting used to it.
[00:53] The second item on the agenda is make sure that you select your add-ons to the OneClickApp software. There's a couple features some that that cost a little extra, but some that are actually included that you can personalize according to your individual store needs. The first one is minor status. For all of your team members we actually have the option to reflect the minor status reflecting the age with different symbols in the software according to how old your team members are. So, sometimes this is really helpful, especially when we're talking about using equipment, training your team members in different areas, and different states have certain laws where it's just really nice to have a quick glance to know how old your team members are and if they qualify for different positions.
[01:40] Another feature is with our training rating module. You actually have an option to give team members access to view the training ratings themselves. So, these would be the comments along with the actual ratings given to them by leadership. So, this is a great tool if you want to utilize OneClickApp as a conversation starter for your team members to see how they're doing with their training so far, what they can grow in, and maybe why they aren't doing so great in some positions and they can start working towards getting better in those. Some restaurants prefer to keep it where team members do not have access to view that, and that's perfectly fine too. Just let us know what you prefer and we'll set it up accordingly.
[02:25] And the third option that I want to mention here is our break management system. We have two different options. We have the basic break management and advanced break management. We actually did a whole video on the advanced break management that I’ll it to this site here so you can go ahead and click on that and you'll be able to watch all of the different and see all the different features that we have for that.
[02:51] And then the third way that we hope to help you get started with using the software is to actually purchase or go ahead and set up the iPads that you're going to use across your restaurant or other hardware devices that you want to use for your team to reference the OneClickApp software. So, most restaurants have at least one device per area. So, that could be kitchen, maybe mobile area and front of house. Maybe you have it for your delivery team. So, really making— Maybe catering. So, making sure that whoever needs access to that device has that access and you have assigned whatever that device is to, and already have it logged in and everything to your account. Ideally the service account if you have that option set up.
[03:38] All right. And then the fourth and final way that we're going to recommend today is that you go ahead and watch the full software demo video so that your team can be trained on how best to use this software. It's a 30-minute video, but you can skip ahead to watch the different features that apply to you and your restaurant and make sure that your team is aware of how they can use this software. I'll also go ahead and again, link to that video as well as that break management video so that you can reference those, give those a watch and let us know what you think. We would love to hear any questions or comments that you might have in the comments section below. And then be sure to just subscribe as we are constantly adding new videos and would love your feedback and to know how you can best use the OneClick op software in your restaurant.