Passport For Positions/Leadership

Discover how the Passport System can simplify your training and certification process. With this system, you'll be able to create personalized training passports for various roles and leadership programs.

Introduction

Effective training and certification are essential in today's fast-paced business environment. The Passport System is an innovative tool that streamlines and enhances these processes. This article provides an overview of the key features and benefits of using the Passport System for training, certification, and leadership development, as well as a glimpse of how it works.

Passports for Positions

The Passport System allows organizations to create customized training passports for different positions. These passports serve as comprehensive roadmaps, outlining the training tasks and requirements for each role. They guide both trainees and facilitators, ensuring a systematic approach to skill development.

Check Off Tasks

A core feature of the Passport System is the ability to mark completed training tasks. Trainees can check off tasks as they progress, visually representing their progress and keeping a record of their achievements.

Start the passport:

When completing the task it will say when it was completed and by who.


It will also show the status of the passport.

Stamp and Leader Review

Upon completing all required training tasks,

 the Passport System offers a stamping feature. This stamp represents a leader's review, confirming the trainee's successful completion of training and qualification for the position. It ensures consistency and reliability in the certification process.

Link Pathway 2.0

The Passport System incorporates Link Pathway 2.0 to facilitate easy navigation and access to training resources. Trainers can include hyperlinks within their passports, providing direct access to relevant materials. Use Markdown language to generate links for your training tasks and explore its capabilities at commonmark.org/help/. You can also see more examples by going to Markdown 101 Passports

Reset Capability

Managers and directors have privileged access to the reset functionality of the Passport System. This feature allows trainees to relearn certain aspects or address inadequate initial training. It ensures the integrity of the certification process.

 

Passports for Leadership

The Passport System allows organizations to create personalized training passports specifically designed for leadership development. These passports serve as comprehensive roadmaps, outlining the necessary training tasks and requirements for individuals to acquire the skills and knowledge needed for leadership roles. By providing a structured framework, the Passport System ensures a systematic approach to leadership development.

 

The following is a transcript of the video generated by a computer. The wording may be different.

[00:01] Everyone from OneClick, this is Kevin. In this video, I'm going to show how you can use the positions, different passports for training, and so the idea is that, hey, I'm going to send a trainer and a new employee, or a new team member to learn about whatever position, and they can go through and be able to check that off, and saying, “hey, they did that” and then we can go over what that all represents. And so, in order to do that, in order to get to the passports, you pick the team member that is being trained, in this case, I'm going to pick on Ryan, so I can right-click on him, and then click on this passports here, or I can search for them inside the staff list, and so I can find Ryan, click on there, click on ratings, and then click go to passports.

[00:54] And so inside here, you have each of your different positions, and so you can then train them on whatever position that is for that day. So, we're going to say beverages. So, as I go through in the different beverages, you can see right now if I have it closed I can click on start, and we'll open it up, as I click on the thing saying, “hey, I trained them on how to mark each soda” I can go through and do that all the way through, and it shows who's currently signed in, in this case, it's Jessica, has completed that today, it shows that it started today, it shows the last activity was a few seconds ago, so if we left it alone, it would show that, “hey, it's been a while since they've done it” or “hey, it's been a couple days”, you can kind of see that. And then as I click it and finish it, it shows that it has been completed, and shows what the day that it was completed.

[01:47] And then as a leader, I can go through and say, “hey, did they—" in this case for Ryan, I'm going to double-check, “did you actually learn how to do all of these items on beverages? like “show me how to do a lemonade”, or just kind of double-check “hey, they actually know what they're doing with it”, and then I can stamp that passport, and so it shows that, “hey, it's been started, it's been completed, and it's been stamped”. And so, the idea behind that is that, because it's been stamped, they know how to do beverages, and then I would go into their rating, so I can go back, go to ratings, and then rate them on beverages, saying, “Hey, they did really well” or whatever, and then you can type a comment, obviously a beautiful comment. In this case, I'm going to delete it, but that's the idea.

[02:36] Okay, now as a manager or director, if I need, in this case, Ryan to kind of recertify him in beverages, or I need him to, you know, “hey, he doesn't quite understand how to do something in beverages”, “oh, who trained him?”, “oh, Jessica did”, “let's just retrain him, because that'll be easier” or “hey, I accidentally pushed the wrong person”, whatever it is I can click on reset passport, and it's going to say, “are you sure you want to reset Ryan's beverages passport? it can't be undone”, and so I'm going to say yes, because it's the wrong person, whatever, and then it resets it back to as if nothing had happened.

[03:17] Now, each of these blue, or if we've already used them in purple, link to a pathway 2.0 video, or resource, and so if, for example, the trainer doesn't necessarily know the best way to do bulk lemonade, or in dining room, there's the herd model, or the core four, if the trainer, or the employee, or the team member, sorry, doesn't know what each of those are, you can right click on it, go to new tab, and that will then open up that pathway resource, so that you can use that as the training part of it to say, “Hey, I'm not quite sure, but let's learn together”, kind of a thing, and so then you could talk about what the herd model is, or whatever, or anything else that you have, that “Hey, maybe we don't have a compactor”, and we can remove that. And there's another video that talks about how you can customize it, called the passport manager, so we can kind of go from there. So, if you do have any questions about editing the passports, or trying to figure out what positions do what, all of that kind of a thing, don't hesitate to reach out, and we can help you through all of that.