Frequently asked questions guide about permission levels
Do leaders need to have both the Team Member and the leadership permission checked?
Yes. If the Team Member permission level isn’t checked, it will show they are terminated.
Do Shift Leaders need to have Trainer and Team Leader checked?
No, Not every permission level needs to be checked. Just the one they are on and the Team Member.
What Happens When I Mark Someone as Terminated in HR?
When a Team Member is marked as Terminated in HR, the OneClick system waits three days to ensure it was not a mistake, then their Team Member permission will be unchecked. This keeps all their information for leaders, but does not allow the Team Member to access the app any longer.
I have a store iPad to have OneClick on who should I sign in as?
This is what we call our Service Account. Typically sign in with the store number @chick-fil-a.com (xxxxx@chick-fil-a.com).