Overview of team member access to OneClick - Login to OneClick, a team management tool for restaurants
As you help your team adopt OneClick, you'll want to help them login. Here are some of the details about logins:
- The whole team can login to see the layouts. By default, every person with HotSchedules access will have "team member" access only, which doesn't have permission to move shifts around, tap on breaks, or edit the layouts. They'll need to use the email address they have stored in HotSchedules to access OneClick. At that point, they can use Google authentication to sign in, or they can create their own password.
- Assign permissions. Add leadership roles to the appropriate team members to grant elevated permissions.
1) Navigate to the employee's profile
2) Click the permission related to their role (even clicking "save" would be asking too much!)
Learn more about the configurable permission levels.
- Special Service Account for the store. It's designed to be a shared account that can be used on an iPad in the front, the back office, or anywhere in the physical store so that leaders don't have to sign in and out continually. It has special permissions designed for this role.
- The email address is typically <store-number>@chick-fil-a.com though it can be any email that is not associated with a user in HotSchedules. Keep a shared iPad or computer signed in on this account, then leaders can use sign-in pin numbers using the cowboy hat icon to temporarily access their account on that device.
If you have any issues logging in go here for additional help.