Team Messaging Leader

The features leaders can do

Create Channels

There are 2 types of channels: Member channels (DM) and Role channels (Group).

Click on the +New Channel

Member Channels (DM)

Check the "Specify Members" and add all the team members or leaders you wish to include in this channel. This ensures that only designated individuals have access to effective communication and collaboration channels.

For instance, a Member Channel (DM) could be created for team members to communicate and coordinate covering shifts efficiently. Alternatively, a channel could be set up for a small group of team members and a director to kickstart a landscaping project, allowing for focused and targeted collaboration.

Role Channel (Group)

Check the "Specify Roles" and add all the permission levels and areas you wish to include in this channel. This ensures that only designated individuals have access to effective communication and collaboration channels.

Some other examples of these channels could include creating a channel specifically for front-of-house (FOH) trainers to coordinate training sessions and updates, a channel for all trainers to discuss best practices and share resources, or a channel for all team members to stay connected and informed about company-wide announcements and updates. Each type of channel serves a unique purpose and can be tailored to suit the needs of different teams and projects within the organization.

Channel Edits

You can edit the following to the channels

Rename - change the name of the channel
Manage Members/Role and Areas - change who has access to the channel
Freeze/Unfreeze - Only certain team members vs all team members will be able to send messages to the channel.
Delete - Delete the channel after confirmation.

Leaders Only

Beyond the basic messaging, leaders can do the following:

Edit messages
Delete messages
View other channels they aren't not invited to
- In a trainer-only group, a director can see the messages for that group but not respond unless editing the Members/Role and Areas. This allows directors to monitor the communication within the group without actively participating, ensuring they stay informed about training sessions, updates, and discussions among trainers. Directors can provide guidance and oversight, making strategic decisions based on the information shared within the group. By having this visibility, directors can maintain a pulse on the training activities and ensure alignment with organizational goals and objectives.